Effect of Affective, Continuance, and Normative Commitments on Job Performance of Employees of National Identity Management Commission, Northwest Zone, Nigeria

Abstract

Employee performance is paramount to the existence and goal attainment of an organization in relations to increased productivity, service quality delivery, and profitability. Higher job performance leads to increased productivity, service quality delivery, and profitability of the organization. This study examines the effect of Affective Commitment, Continuance Commitment, and Normative Commitment on Job Performance of Employees of National Identity Management Commission (NIMC), Northwest Zone, Nigeria. The study adopts proportionate and convenient random sampling techniques method using 210 questionnaires. Regression analysis (SPSS Version 22) was used for data analysis. The results of the study revealed that affective commitment and continuance commitment have statistical significance effect on job performance of employees, while normative commitment has negative and insignificant effect on job performance of employees of NIMC in Northwest Zone, Nigeria. It is therefore recommended that the management of NIMC should concentrate more resources on affective and continuance commitment that were empirically found by the study to positively predict job performance of employees.