Influence of Accountability and Transparency on Operational Performance of Public Sector: Evidence from Kwara State Ministries

Abstract

This study examine the influence of accountability and transparency towards the performance of Public Sector: evidence from Kwara state ministries. A structured questionnaire was used as the primary approach for collecting data, with 489 respondents. Descriptive statistics, such as tables and percentages, were utilized to analyse the responses. The findings revealed that every member of the ministry's personnel have a comprehensive understanding of the concepts and essence of accountability and transparency. In addition, it was noted that the ministries included several kinds of accountability into their operational structure, resulting in substantial benefits in terms of integrity, responsibility, and efficient communication. Furthermore, the application of these principles significantly contributed to the reduction of fraud, financial mismanagement, and other anomalies within the industry. Based on these findings, this study recommends a widespread implementation of accountability principles in all public sectors to improve their overall effectiveness. Furthermore, it is imperative to introduce ongoing educational and training programs for public sector personnel to emphasize the advantageous impact of accountability and openness on the effectiveness of the organizations.