IMPACT OF WORK ENVIRONMENT ON EMPLOYEE PRODUCTIVITY OF IKEJA ELECTRIC DISTRUBUTION COMPANY, LAGOS, NIGERIA

Abstract

Improving employee productivity is one of the main objectives of any organization. This
is because high employee productivity can lead to return on investment. The work
environment which encompasses several factors impacts on the way the employees
perform their work. This study examines the impact of work environment on employee
productivity in Ikeja Electric Distribution Company. The study used primary data which
was collected through questionnaire administration. The target population was all the
employees of IKEDC with a total of 3000 employees while the sample size is 300
employees. Descriptive research design was adopted for the study. The researcher used
stratified random sampling technique in selecting the employees. Data was analyzed
using descriptive statistics that included frequencies, mean scores and percentages. The
study reveals that physical environment factors, leadership style, training and
development and reward management influence employee's productivity. The study
further revealed that employees were not satisfied with the management style, IKEDC
need to set up more comprehensive reward systems, change management style to
transformational leadership style that is inclusive of all employees. In the light of the
above, the study recommends that adequate supervision and work environment (task
layout, security, safety, electricity, and furniture) are important factors in determining the
degree at which employees are satisfied on their jobs and thereby increase their
productivity level. Managers and policy makers should take these factors into
consideration while formulating their employment policies in order to have formidable,
efficient, and productive workforce.