EFFECT OF QUALITY OF WORK LIFE ON EMPLOYEES' PERFORMANCE IN IBRAHIM BADAMASI BABANGIDA UNIVERSITY, LAPAI

Abstract

The Quality of Work Life initiative aims to raise employees' satisfaction with their working conditions as well as their productivity. It is a system of work in which employees are able to satisfy their vital personal needs, balancing their work and personal life. However, many other variables affect QWL, mostly in the university setting. The objective of this study is to find out the effect of QWL on employees' performance in Ibrahim Badamasi Babangida University, Lapai. The population of this study were all employees, amounting to 1,171 people and a sample size of 291 based on the Krejcie & Morgan (1970) table, the study used a survey research design. However, a total of 286 out of 291 questionnaires were correctly completed and returned by the respondents. The employees at Ibrahim Badamasi Babangida University in Lapai were also given a questionnaire that had been modified from Walton 1973. The researcher chose the respondents using a non-probability convenience sampling method. The findings shows that employee performance is positively and significantly impacted by the quality of the work environment and quality of work time while IBBUL staff members' performance is unaffected by the quality of their work organization. Future research should consider the employees of the public and private universities in Niger State, and similar studies should be conducted by including the employees of other tertiary institutions of learning for a comparative analysis. Further study can also test other QWL indicators.